Benefits Of Open Source Software: Three Examples

That's it? Only THREE? There's way more than three advantages of open source software, but here's three big ones to get you thinking.

December 15, 2011

Benefits of open source software #1: Getting along

One of the benefits of open source software is that it tends to be better at “playing nice with others.” Often there’s some sort of data dumping routine that makes it easy to get information out of an application. From there you can do whatever you want with it, like dump it into another application. Or, even better yet, two applications both run on similar databases and can read each other’s data. What if you like Apache OFbiz, but want to use PhpPgAdmin for some extra reporting that might not yet be coded into OFBiz? You can run both of them on PostgreSQL, and it wouldn’t be real difficult to write reports to read the OFBiz data. One of the benefits of open source software is how easy it can be a lot of the time to get different applications cooperating.  


Benefits of open source software #2: Say goodbye to vendor lock-in

Do you know what vendor lock-in is? It’s when you buy software from a company that wrote it, and are stuck when you don’t like the company anymore. The software might be fine, but you want some changes made. Or maybe their tech support takes all day. With open source, this isn’t the case. I’ll use the OFBiz example again…  When looking at this app, I found a few companies that could provide me with support. If I sign on with one and don’t like them after the contract is up, I leave and sign up with someone else. They can’t all suck, right?  Even if they did, I’m sure there’s an OFBiz expert out there that just isn’t advertising support. One of the folks writing it perhaps. One more of the benefits of open source software is that you have vendor choices.


Benefits of open source software #3: Quality control

Proprietary applications are, by nature, more secretive than their open source alternatives. That’s the proprietary way. What happens in this closed environment though is that fewer eyeballs on the underlying code means mistakes are more apt to get through. And they do, and they do, and they do. I’m sure the testing process is not nearly as rigorous as that of open source applications. I’m about to give Fedora 16 a whirl. I know that even being the newest version, it’s going to be better on it’s worst day than Windows on it’s best day. Very little fails for me on my personal computers since I started using Linux way back when. Another of the benefits of open source software is the quality control and peer review in the development process.


An Example

I keep using my job at a lumber yard as an example here on the site, but it’s usually an excellent example of what I’m trying to convey.

Getting Along:

We’re using a Java based ERP that runs on MySQL. It’s a proprietary app running on top of an open source database. While the closed source irritates me to some extent, I can read whatever data I want out of the underlying database. What I do is show customers their invoices online and let them check prices. I’ve also written a php app that lets us see other things on our side of the firewall.

See, the application is so slow, and the reports just don’t exist sometimes, for us to function. I’m able to go find invoices and purchase orders with just a couple of clicks, see sales data, and check on inventory. I understand that all of this should be easy using the software we pay so much for, but we can’t and I’m still able to work around it. I’d give this app a half a point for playing nice. Maybe three quarters…

Vendor Lock-In:

As far as vendors, we’re stuck. There is no other company we can get support or updates from for this app. Hold times and call back times from support are getting steadily longer. In fact, I called on a Monday about something and had to call back again on a Thursday, and still didn’t hear back until after lunch. Updates were few and far between for a while, but seem to have gotten fairly regular. This is both a blessing and a curse though…

Quality Control:

I’ve heard that the code in an open source application tends to be cleaner than in an equivalent proprietary one. I wouldn’t know for sure without actually comparing, but I suspect this is true to some extent. Messy code is bad in the long run, both from a performance and a maintenance standpoint. We run into this almost every time there is an update to our software. Generally, something breaks.

Sometimes it’s broken before the update even installs and I come in to a mess (everything down) and sometimes it’s some weird problem we don’t see for a couple of weeks. The point is, there obviously aren’t enough eyeballs on the code because these bugs keep getting through. Perhaps the code is such a mess to begin with that it’s hard to find the mistakes. I’ve got no idea, but several hundred bucks a month seems an awful lot to pay for broken software.

Maybe the poor bastards in support CAN’T call me back until they get a straight answer from the programming department.


Parting Thoughts

Wow, I’ve rambled on a while and only talked about THREE benefits of open source software. I assure you though, there are many more. I’m sure there are disadvantages to open source as well. In fact, one that immediately pops to mind is the time I’ve spent researching apps. However, I will say that at that point it’s usually pretty smooth sailing.

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